We’re here to help you succeed

We’re event enthusiasts to our core. From platform setup to analyzing the results, our team of experts is here to help you host the best events possible, year after year.

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Loved and trusted by leading organizations worldwide

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Leverage our deep industry knowledge and best practices

Since 2016, we’ve helped thousands of event organizers host successful events of all shapes, sizes and formats. Our team of Customer Success Managers will help you provide a stellar event experience for your attendees and sponsors that is great for your business.

  • Events are our passion too, and you’ll have a knowledgeable CSM to help you achieve your event and business goals

  • We’ll create a strategic plan with you that matches your needs and helps you achieve both small and big wins

  • We’ll keep you up-to-date on our latest features and ensure Brella continues to fit your evolving event & business needs

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Personalized plan for success
A fruitful partnership

"The communication was out of this world. It was awesome how the Brella team was always there for us."


Virva Brax

Head of Marketing & Communications at Junction

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Steps to success

Custom event strategy

Custom event strategy

Meet with your CSM to discuss your long-term event strategy and create a strategic plan that will help you achieve both long and short term goals.

Team coaching sessions

Team coaching sessions

You’ll have the know-how to plan the best events possible with professional training sessions that cover industry best practices and the best Brella tactics.

Continuous development

Continuous development

As your events and our product evolves, your CSM will continuously evaluate your success plan and keep you informed of the latest feature updates.

Get started today with our event experts

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Full support for you, your attendees and your sponsors

Our helpful customer support team is always ready to answer any questions you have about setting up the platform, promoting your event, troubleshooting and any other topics. Plus, we have a detailed help center to answer any questions you have.

Full support for you, your attendees and your sponsors

“It was a thorough overview of what our expectations, goals and needs are, with a plan of action and next meeting already set up. Great experience overall!”



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What our clients say

“It was a thorough overview of what our expectations, goals and needs are, with a plan of action and next meeting already set up. Great experience overall!”



"Easy to use and attendees loved the functionality."


Atomized Studios

"The support and knowledge from our customer success manager was above and beyond any other!"



“Our CSM helped us uncover a net opportunity to create additional value for sponsors, to be implemented next week!”


Mexico Business Events

“Our CSM has been incredibly patient with all of my questions AND has found solutions to help me use the Brella platform better. She has also provided some great ideas of how we can use different Brella functionalities which we incorporated into our events with great success.”


BlackSmith Applications

“Great, friendly, professional and helpful service.”


Said Business School

“Incredibly helpful and love the expertise/best practices shared!”


Thought Industries

"Great experience from start to finish and working with our CSM was awesome."


Innovatum Startup

More resources

Life as a Customer Success Manager

How do you plan a successful event? Our Customer Success Manager Jordan tells us all about working together with our amazing customers!


How to build a self-sustaining community like Apple

What is at the root of a self-sustaining brand community? Learn from the Apple Support Community with these 4 actionable steps!


WHU Campus for Finance

Read how 10 students at WHU Campus for Finance achieved 1,000+ meeting requests and a whopping 54% meeting acceptance rate at their digital career fair.

Success Stories

Get a headstart in your event planning

We can create a plan that suits your needs and matches your goals. Contact our team and we’ll have an exploratory meeting to see how we can help.

Contact sales